Tag Archives: vent

Snapchat users vent frustrations more than loading, log in problems

Posted December 09, 2015 10:52:18

Snapchat users are taking to other social media services to vent their frustrations more than an array of problems causing havoc for the immediate photo messaging app.

Final night, Snapchat reported that its users were experiencing difficulties with the app, like lagged loading times, problems sending and getting snaps and troubles with the app’s discovery feature.

A lot of users are nonetheless reporting difficulties, despite a tweet from Snapchat Assistance this morning claiming the majority of customers have been back on the internet.

“Most individuals experiencing loading troubles are now in a position to use the app. Please let us know if you are nevertheless possessing problems,” it tweeted.

External Hyperlink: Snapchat tweet

Hundreds of customers replied to the tweet, saying they have been now experiencing a flurry of new troubles, specifically with the app’s sound and log in page.

Some users mentioned they could not access the app altogether.

“Won’t let me log in. It sits on the verifying screen and logging in screen and then tells me there was a server connection problem,” AlexiaMarieZambo tweeted.

Snapchat Support has been directing customers to attempt logging out of the app, deleting it, restarting their device and then reinstalling the app.

A lot of have since reported that they are unable to re-download the app.

Snapchat has also asked iPhone users to guarantee that their device is up to date with the latest operating system, with Apple’s new iOS 9.two update released these days.

It has begun forwarding users to a feedback kind in order to investigate the outage further.

Subjects: data-and-communication, world wide web-culture, social-media, australia

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